Rural Municipality of West St. Paul, Manitoba

Report a Concern.
Track Progress.
Get Results.

The West St. Paul Service Hub lets residents submit municipal service requests online, track their status in real time, and receive updates — all in one place.

13+
Service Categories
24/7
Online Submissions
Live
Request Tracking
For emergencies, always call 911. After-hours RM emergencies: 204-338-0306. RCMP non-emergency: 204-334-4000.

Browse Service Categories

Select a category to submit a new request. Each category is routed to the appropriate RM department.

Roads & Transportation
Report road damage, potholes, signs, and transportation concerns.
Typical response: 5 business days
Snow & Winter Maintenance
Snow clearing, ice, and winter road maintenance requests.
Typical response: 3 business days
Drainage & Flooding
Ditch maintenance, flooding, and culvert concerns.
Typical response: 7 business days
Parks & Recreation Facilities
Park maintenance, playground equipment, trails, and recreation areas.
Typical response: 7 business days
Garbage, Recycling & Yard Waste
Missed collection, recycling, yard waste, and FoodCycler program.
Typical response: 3 business days
Animal Control
Dog licensing, stray animals, and animal nuisance.
Typical response: 2 business days
Utilities & Wastewater
Water service, wastewater, and utility billing inquiries.
Typical response: 5 business days
Property Taxes & Finance
Property tax inquiries, assessments, billing, and payment.
Typical response: 5 business days
Building & Planning
Building permits, zoning, development, and land use inquiries.
Typical response: 10 business days
Recreation Programs
Program registration, facility rentals, and youth sports inquiries.
Typical response: 3 business days
Bylaws & Enforcement
Bylaw complaints, noise concerns, property standards, and business licences.
Typical response: 5 business days
Emergency Preparedness
Emergency plan information, flood preparedness, and evacuation resources.
Typical response: 2 business days
General Inquiry
General information, election questions, municipal records, and other inquiries.
Typical response: 5 business days

How the Service Hub Works

From submission to resolution in four easy steps.

01
Create an Account

Register with your name, email, and address. Your information helps RM staff respond to your request and contact you with updates.

02
Submit a Request

Choose a category, describe your concern, provide the location, and attach photos if helpful. You'll receive a unique tracking number.

03
Staff Review

RM staff review your request, assign it to the appropriate department, and may reach out if additional information is needed.

04
Track & Resolve

Log in to track your request's status at any time. You'll see staff updates, comments, and know when your request is resolved.

RM Office

3550 Main Street, West St. Paul, MB R4A 5A3
Phone: 204-338-0306  |  Mon–Fri 9 am – 4:30 pm

Planning & Building

Planning and building permits are administered by the Red River Planning District.
Phone: 204-669-8880  |  redriverplanning.com

About This Portal

This is an unofficial prototype of a resident services portal. It is not affiliated with or endorsed by the RM of West St. Paul. No requests submitted here are received by the municipality.